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FAQ


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Here are some frequently asked questions about My CancerIQ. Choose from one of the topics below to find out more.

General

What is My CancerIQ? EXPAND COLLAPSE

My CancerIQ is a free online tool that helps you learn about your risk of getting six common types of cancer: breast, colon, cervical, lung, kidney and melanoma (skin cancer). The tool is available in English and French, so you can use it wherever and whenever you want.

Through its user-friendly website, the tool asks a series of questions about lifestyle choices, family history and other factors and behaviours that research shows are linked to the risk of getting cancer. Based on the information you give, the tool gives you a personalized assessment of your risk for certain cancers and a health action plan with information on how to help prevent these cancers. You will also find out whether you can get checked (screened) for lung, breast, colon or cervical cancer, and get links to Ontario’s cancer screening program resources. Screening can help find abnormal cell changes before they become cancer or find cancer early, when treatment has a better chance of working.

The tool cannot tell you if you have cancer or will get cancer, but it can tell you how to help lower your cancer risk and live a healthier life.

You will also find general information on cancer risk factors and prevention in our About Cancer Risk section.

To find out more about My CancerIQ and its cancer risk assessments, please visit the About My CancerIQ page.

How is My CancerIQ different from other websites or tools? EXPAND COLLAPSE

My CancerIQ is designed for people in Ontario. The individual cancer risk assessments are based on highly respected international cancer risk algorithms designed for each type of cancer (for example, breast or kidney). The algorithms were then adapted by the scientists at Ontario Health to use the latest data on cancer rates in Ontario. Results are calculated based on the population of Ontario, so they may be different from other online risk assessment tools that may use different data. The health action plan gives you information about local (for example, Ontario) resources wherever possible.

What do I do if the website is not working for me? EXPAND COLLAPSE

Make sure you have the latest versions of one of the following browsers:

  • Microsoft Edge
  • Google Chrome
  • Safari
  • Mozilla Firefox

The website can also be used on mobile phone and tablet. If you are having trouble viewing the content on your mobile phone or tablet, please switch to a desktop computer.

Will My CancerIQ be updated with new information, research or more cancers? EXPAND COLLAPSE

Cancer risk assessments will be updated if there are changes to Ontario cancer screening guidelines or if new research on risk factors becomes available. There are currently no plans to add new assessments.

Privacy

How does My CancerIQ use the information I provide? EXPAND COLLAPSE

Ontario Health takes your privacy seriously.

While doing a cancer risk assessment, your answers will be kept so you can go back and see them. If you decide to do another assessment during the same browser session, the site will remember the answers you already gave so you do not have to enter them twice (for example, your age). As soon as you close your browser, your answers and assessment results will be deleted.

You may choose to save or print your results, or email them as a PDF file with a password. In all of these cases, Ontario Health will only keep your data for as long as it takes to provide you with your risk assessment report.

After doing an assessment, if you choose to do our 2-minute feedback survey, you will not be asked for any identifying information. Your answers to the survey questions will be completely anonymous, which means no one will know which answers are yours.

For more information on how we keep your personal information safe, please read our Terms of Use page.

What is Ontario Health’s legal authority to collect personal information? EXPAND COLLAPSE

Ontario Health is an “institution” under the Ontario Freedom of Information and Protection of Privacy Act (FIPPA). Part III of FIPPA regulates Ontario Health’s collection, use and disclosure of “personal information,” which includes your personal email address, the answers you provide to us by using our cancer risk assessment tool and your cancer risk assessment report.

Under Part III of FIPPA, Ontario Health may only collect personal information if the collection is “necessary to the proper administration of a lawfully authorized activity” (FIPPA, s. 38(2)). One of Ontario Health’s objectives under the Connecting Care Act (CCA) is knowledge dissemination (CCA, s. 6(b)(v)). Ontario Health’s collection of personal information is necessary to achieve this objective.

Review the FIPPA and the CCA.

Why is Ontario Health collecting my personal information? EXPAND COLLAPSE

Ontario Health collects your personal information to help you use the My CancerIQ website, including for the following reasons:

  • Ontario Health collects your answers to cancer risk assessment questions to give you a personalized assessment of your risk. Collecting your answers to questions about sex and age allows us to track use of the website.
  • At your request, Ontario Health collects your email address to send you a personalized risk assessment report and health action plan.
  • If you contact Ontario Health with a question or concern and provide your contact information (for example, your name and email address or telephone number), we will collect this information so we can send you a response. We will also keep a record of our response to your question or concern.

Does Ontario Health share my personal information with anyone else? EXPAND COLLAPSE

Ontario Health will not share your answers to the cancer risk assessment questions with anyone. The only exception will be answers to questions about sex and age, which will be shared with Google Analytics to track use of the website. This sex and age information is anonymous and not identifiable, which means no one will know this information is yours.

If you give us your email address so we can send you a personalized risk assessment report and health action plan by email, Ontario Health may share your email address with its email service provider, Amazon Web Services, Inc., in accordance with AWS’s Terms of Use and Privacy Policy for its email service, Amazon SES (Simple Email Service), as set out on Amazon Web Services’ website for SES: https://aws.amazon.com/ses/

If you share your information with us as part of the 2-minute feedback survey on My CancerIQ, your information will be subject to SurveyMonkey’s applicable privacy policies, available at surveymonkey.com/mp/legal/

How long will Ontario Health keep my personal information? EXPAND COLLAPSE

Ontario Health will only keep your personal information for as long as we need it to help you use our website. The amount of time we keep it depends on (a) the type of personal information you give us and (b) the reason it was collected. For example:

  • Your cancer risk assessment answers will be deleted once you finish using the My CancerIQ website.
  • If you give us your email address so we can send you a copy of your cancer risk assessment, your email address will be deleted once the email has been sent.
  • If you contact Ontario Health directly and give us your contact information so we can respond to your question or concern, your contact information will be kept so we can keep a record of our response to you.

How does Ontario Health protect my personal information? EXPAND COLLAPSE

All personal information kept by Ontario Health for My CancerIQ is stored electronically on a secure drive in a database or other electronic file that is separate and apart from Ontario Health’s other data holdings. Internal access to this personal information will be granted only to Ontario Health staff members who need this access to do their work (for example, if you have shared your contact information so we can respond to your question or concern). This access by Ontario Health staff members will be tracked through Ontario Health’s Logging, Monitoring and Auditing System.

Who should I contact if I have a question or concern about Ontario Health’s collection of my personal information? EXPAND COLLAPSE

Please contact an Ontario Health Client Service Representative at the My CancerIQ support line toll-free at 1-844-523-4584 (Ontario only) or write to us at:
Ontario Health Contact Centre
5-525 University Ave
Toronto, ON, M5G 2L3

You may also submit a concern or complaint about our information practices to the Information and Privacy Commissioner of Ontario at:

Office of the Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
Telephone: 416-326-3333 or 1-800-387-0073
TDD/TTY: 416-325-7539

Email:info@ipc.on.ca

Why do I need cookies enabled? EXPAND COLLAPSE

Cookies let websites store information on your computer so you can have access to the information later. Having cookies enabled on your browser lets your computer remember your answers to the cancer risk assessment questions while you are on My CancerIQ. It will also help automatically fill in answers you have already given in a previous assessment, so you do not have to answer the same questions again in other assessments.

Even with cookies enabled, any answers you give will be deleted as soon as you close your browser. Your information will not be stored anywhere on the Ontario Health servers and we will not be able to see it.

What gets shared when I share a link to My CancerIQ on social media? EXPAND COLLAPSE

If you choose to share a link to a web page from My CancerIQ on social media, the only thing shared will be a generic link to that web page. People who you share the link with on social media will never see your answers to cancer risk assessment questions or your cancer risk assessment results.

About the assessments

Who should do the cancer risk assessments? EXPAND COLLAPSE

All adults in Ontario can do the assessments to learn about what may affect their cancer risk. The results will be most accurate for people in Ontario age 40 and older who have never had cancer.

You can also find general information on cancer risk factors and prevention in the About Cancer Risk section.

What will I learn from doing a cancer risk assessment? EXPAND COLLAPSE

Each assessment helps you learn about what may affect your cancer risk. After you finish answering the questions in the assessment, you will get a personalized report of your cancer risk and a health action plan with information on how to prevent the cancer you did an assessment for.

You will also find out whether you can get checked (screened) for lung, breast, colon or cervical cancer, and get links to Ontario’s cancer screening program resources. Screening can help find abnormal cell changes before they become cancer or find cancer early, when treatment has a better chance of working.

What kinds of questions will I be asked? EXPAND COLLAPSE

Most questions in the cancer risk assessments are about things you already know, like whether you smoke or how physically active you are.

Before starting, consider gathering details about your family cancer history. Some questions ask about family cancer history because sometimes having a close relative (parent, sibling or child) who has been diagnosed with cancer may affect your risk.

Some questions may be personal or hard to answer, like questions about sexual history, which can affect cervical cancer risk. Answering these questions will help ensure that you get a more accurate idea of your cancer risk.

Which cancer risk assessment should I do? EXPAND COLLAPSE

It is recommended that adults in Ontario do all the My CancerIQ assessments. These assessments are for some of the most common types of cancers found in Ontario.

The source of data used in My CancerIQ risk assessments is based on people who were assigned male or female at birth. If your gender differs from your sex assigned at birth, your risk assessment results may not be accurate for you and you should talk with your doctor or nurse practitioner about your personal risk of getting cancer. You can still do the assessments if you would like to learn about possible risk factors for the cancer types on My CancerIQ.

Can I do the cancer risk assessments on paper instead of online? EXPAND COLLAPSE

No. Printable versions of the assessments are not available. You can only do the assessments online, but you can print out your assessment results.

Can I still use My CancerIQ if I already have or think I might have cancer? EXPAND COLLAPSE

The calculations we use to figure out your risk are based on studies of people who have never had cancer. If you have had cancer, you can still do a cancer risk assessment, but your results will not be accurate.

If you have symptoms that concern you or if you think you might have cancer, please talk with your doctor or nurse practitioner.

Why are there only cancer risk assessments for certain cancers and not all cancers? EXPAND COLLAPSE

The assessments on this site are for types of cancer that cause a lot of illness and disability in Ontario.

  • Lung cancer is the second most commonly diagnosed cancer in Ontario and the most common cause of cancer death.
  • Colon cancer is the fourth most commonly diagnosed cancer in Ontario. It is the second most common cause of cancer death in Ontario.
  • Breast cancer is the most commonly diagnosed cancer in Ontario women and the second most common cause of cancer death in Ontario women.
  • Cervical cancer is not as common as colon, lung or breast cancer, but it is highly preventable.
  • Melanoma is one of the most common forms of cancer in Ontario, even though it is highly preventable.
  • Kidney cancer or renal carcinoma is a serious, but preventable, cancer.

The province of Ontario offers screening programs to help find possible lung, cervical, breast and colon cancers. Cancer screening is testing done on people who may have a chance of getting cancer, but who have no cancer symptoms and generally feel fine. The assessments for these cancers will help you learn about your risk factors, whether you might benefit from screening, or if you need screening earlier or more often than other people.

Why are there separate risk assessments for different cancers? EXPAND COLLAPSE

Although some risk factors – like drinking alcohol or smoking cigarettes – can raise your risk of getting many cancers, each type of cancer has its own unique set of risk factors. The assessments are based on the latest scientific research and will help you understand specifically what might raise or lower your risk for each cancer.

Can my risk be different for different cancers? EXPAND COLLAPSE

Yes. Each type of cancer has its own set of risk factors. While some factors, like smoking, raise the risk of many cancers, other factors only raise the risk of one cancer. For example, sun exposure only raises the risk of skin cancer (melanoma). Depending on your age, family history, lifestyle and other factors, you may have a lower risk for some cancers and a higher risk for others.

The good news is that things you do to lower your risk for one cancer, such as eating healthy foods, quitting smoking or getting more exercise, can also lower your risk of getting other cancers and chronic diseases.

How did you decide which questions to ask? EXPAND COLLAPSE

The questions in each cancer risk assessment are based on the best available scientific research on factors that are known to raise cancer risk. A risk factor is included if the research showed that it is a cause or a probable cause of cancer.

If a cancer risk assessment does not ask about something that I heard might cause cancer, does that mean it is not a cancer risk factor? EXPAND COLLAPSE

If an assessment does not include a question about something you think may affect your cancer risk, it may be because the research on that risk factor is not strong enough yet. My CancerIQ assessments are based on the best available scientific research to date, but cancers are complex diseases and new information is always being published on them. If new high-quality research on a risk factor is published, the assessment will be updated to reflect the new information.

Why are there no questions about ethnic background or socioeconomic status? EXPAND COLLAPSE

A cancer risk assessment only includes questions about ethnicity or socioeconomic status if there is enough research linking these factors with that particular cancer. For example, the breast cancer risk assessment includes a question about Ashkenazi Jewish heritage because research shows that women with this background are more likely to carry a genetic mutation that can raise the risk of breast cancer.

If a risk factor has not been well-studied, it means there is not enough information available to justify including it in My CancerIQ. Cancers are complex diseases and new information is always being published on them. If new research on socioeconomic status or ethnicity becomes available, we will update our content to reflect the new information.

Where can I find more information about cancer? EXPAND COLLAPSE

To learn more about cancer, visit the Canadian Cancer Society website.

For information and support by phone, call the Canadian Cancer Society toll-free at 1-888-939-3333, TTY 1-866-786-1934. Or call Health811 at 811 (TTY: 711). Ask about programs available through your local public health unit.

You will also find more information and resources in our About Cancer Risk section.

When I did my cancer risk assessment, I was told that there is no safe level of drinking alcohol. But Canada’s Guidance on Alcohol and Health says that drinking 2 alcoholic drinks or less per week will likely not cause alcohol-related health issues. Why is there a difference? EXPAND COLLAPSE

The guidance from Canada’s Guidance on Alcohol and Health (2023) is based on how alcohol affects overall health, including alcohol-related injuries and other harms.

However, My CancerIQ is only about cancer risk, so its guidance is based only on cancer-related research. The research on alcohol and cancer suggests that any amount of alcohol can raise cancer risk. Alcohol may damage the DNA of cells or allow other cancer-causing substances to enter the cells more easily. To lower your risk of getting cancer from alcohol, you may want to stop drinking or drink less often.

Are the diet-related serving sizes in My CancerIQ’s cancer risk assessment questions the same as those in Canada’s Food Guide? EXPAND COLLAPSE

No. The serving sizes in My CancerIQ cancer risk assessments are based on research looking at the relationship between diet and specific types of cancer, whereas Canada’s Food Guide does not focus on cancer or define serving sizes. The guide focuses instead on healthy eating patterns and plate proportions. The recommendations in Canada’s Food Guide were developed to help Canadians make food choices that meet their nutrient needs, promote health and help prevent a wide range of diseases, such as type 2 diabetes, heart disease, osteoporosis and some types of cancer.

To find out more, talk with your doctor or nurse practitioner, or speak with a Registered Dietitian for free by calling Health811 at 811 (TTY: 711).

Using the assessments

How do I change my answers or redo a cancer risk assessment? EXPAND COLLAPSE

After you do an assessment, you will get a personalized risk assessment report and action plan. Some people find it interesting to see how their risk might change if they change certain behaviours (for example, getting more exercise).

To go back and see how changing your answers will affect your results, click the “Change your answers” button at the end of your assessment. Remember that changing an answer may mean you have to re-answer other questions as well.

How do I save my answers and my results? EXPAND COLLAPSE

Your answers will be automatically saved while you do a cancer risk assessment, but they will be deleted as soon as you close your browser. My CancerIQ will remember any answers you give during a browser session, even if you do more than 1 assessment. For example, if you enter your age in an assessment, your answer will appear in other assessments as long as you do not end your browser session.

You may choose to save or print your results, or email your results as a PDF so you can password protect it. In all of these cases, your data will not be stored anywhere on Ontario Health servers and Ontario Health will not be able to see it.

How do I print my results and the cancer risk assessment questions? EXPAND COLLAPSE

You may choose to save, email or print your results so you can read them later or share them with your doctor or nurse practitioner.

My CancerIQ does not have the ability to let you print the assessment questions.

Can I create a profile to track my progress over time? EXPAND COLLAPSE

At this time, there is no option to create a profile or store your information on My CancerIQ. But the cancer risk assessments are easy to do and it is recommended that you do them again from time to time to see how your risk may have changed.

Also, My CancerIQ will remember any answers you give during your browser session, even if you do more than 1 assessment. For example, if you enter your age in an assessment, your age will automatically appear in other assessments as long as you do not end your browser session. As soon as you close your browser, your answers and assessment results will be deleted.

Understanding your results

How are the cancer risk assessment results calculated? EXPAND COLLAPSE

The assessment results are calculated using an expert-developed risk algorithm that was tailored to the Ontario population by scientists at Ontario Health.

For more information about how your results were calculated and the limitations of that calculation, please read the About My CancerIQ page.

Should I talk to my doctor or nurse practitioner about my results? EXPAND COLLAPSE

Yes. Talking about your results can help you and your doctor or nurse practitioner make important decisions about your health, such as whether you should get screened (checked) for cancer or make lifestyle changes. It is a great step towards creating a healthier future.

Do not forget to save, print or email your results at the end of your cancer risk assessment so you can bring them to your next appointment.

If my cancer risk is higher than average, does that mean I will get cancer? EXPAND COLLAPSE

Not necessarily. Cancers are complex diseases and many people with cancer risk factors do not get cancer.

The cancer risk assessments estimate (guess) your chance of getting cancer compared to other people in Ontario of the same age and sex who have never had cancer. However, an assessment cannot predict for sure what will happen to you.

If your risk result is “higher than average,” it means your risk may be higher than most people in Ontario of the same age and sex who have never had cancer. Check your risk assessment report or talk with your doctor or nurse practitioner about what you can do to lower your risk. For example, you may be able to change some risk factors that raise your cancer risk.

For more information about how your results were calculated and the limitations of that calculation, please read the About My CancerIQ section.

If my cancer risk is lower than average, does that mean I will not get cancer? EXPAND COLLAPSE

Not necessarily. Cancers are complex diseases and some people who get cancer have no known risk factors. The cancer risk assessments estimate (guess) your chance of getting cancer compared to other people in Ontario of the same age and sex who have never had cancer. However, an assessment cannot predict for sure what will happen to you.

If your risk result is “lower than average,” your risk may be lower than most people in Ontario of the same age and sex who have never had cancer. But it does not mean you are not at risk of getting cancer or that your risk may not change in the future.

We recommend that you do the assessments again from time to time to see how your risk may have changed and to make sure you are still doing the right kinds of lifestyle changes.

Why does something lower my risk for one cancer, but raise it for another? EXPAND COLLAPSE

Some of the risk factors are the same or similar for different types of cancer. For example, smoking cigarettes can raise the risk of several types of cancer because cigarette smoke has many cancer-causing substances. In other cases, risk factors may only affect a certain type of cancer (for example, sun exposure only affects skin cancer). In some cases, differences in how cancers develop may make it seem like a risk factor raises the risk of one type of cancer, but has no effect on or reduces the risk of another type of cancer.

Risk factor differences may also be caused by gaps in research on how different types of cancer develop. Cancer development is so complex that it can be hard to know how all risk factors affect it.

What if I get an unexpected result that shows a higher or lower risk than I thought? EXPAND COLLAPSE

My CancerIQ is meant to be an educational tool to help you learn about your risk factors for certain cancers and help you lower your cancer risk. The cancer risk assessments on My CancerIQ are not meant to diagnose you or anyone else with cancer, and they cannot predict who will or will not get cancer in the future.

If you are worried because your risk is higher than you expected, you may want to talk about your results with your doctor or nurse practitioner.

If your risk is lower than you expected, it is still important to keep doing the things that are helping your risk stay low. Risk factors can also change over time. We recommend that you do the assessments again from time to time to see how your risk may have changed.

Where can I find resources to help me lower my cancer risk? EXPAND COLLAPSE

After answering questions for a specific cancer, you will get a personalized assessment of your risk and a health action plan with information on how to prevent that type of cancer.

The health action plan for some cancers (lung, breast, colon or cervical cancer) will also give you links to Ontario’s cancer screening program resources. Screening is testing done on people who may have a chance of getting cancer, but who have no cancer symptoms and generally feel fine.

You can learn more about cancer risk factors, and find general tips and resources for lowering your cancer risk, including screening program resources, in About Cancer Risk or on our Helpful Links page.

The dialog box contains the Terms and Conditions of Use. It starts with Schedule "A". You can exit out of the dialog box by using the escape key.

Schedule “A”


TERMS AND CONDITIONS OF USE

Acceptance of Terms and Conditions and Changes

By accessing this website, and any of its pages (the “My CancerIQ Website”), you agree to be bound by the terms and conditions ("Terms and Conditions") set out below. If you do not agree with these Terms and Conditions, immediately exit from the My CancerIQ Website and do not access any other pages.

If you have any issues and/or questions with respect to these Terms and Conditions (including the provisions concerning the protection of your privacy set out below), please contact
Ontario Health (Cancer Care Ontario)
Toll-free phone line: 1-844-523-4584 (Ontario only)
Fax: 1-866-682-9534

My CancerIQ was developed and formerly managed by Cancer Care Ontario (now part of Ontario Health). References to Ontario Health in these Terms and Conditions shall include its directors, employees, agents and other representatives.

Important Limitations of the My CancerIQ Website

The My CancerIQ Website does not predict whether you will get cancer. It estimates your chances of developing the identified types of cancer by comparing the answers you provide to data from Ontario residents who are 40 years of age and over and have not previously had cancer. If you are not from Ontario, are under 40, or have had cancer, the results will be less accurate.

The My CancerIQ Website provides personalized suggestions on ways to reduce your chances of developing cancer but following the suggestions given does not guarantee any particular result. The purpose of the My CancerIQ Website is to provide a high level understanding of cancer prevention.

All information provided on the My CancerIQ Website, including the results of the risk assessment and any suggestions on how to reduce cancer risk (the “Information”) is based on the best available current information but cancer is a complex disease and not all factors that may affect a person’s risk are known or can be measured. [The My CancerIQ website is not exhaustive and does not incorporate every known risk factor for the identified cancers]. The results of the assessment are limited to the point in time at which you complete the risk assessment.

The Information provided on the My CancerIQ Website is intended for informational purposes only. It is not intended as, and therefore should not be interpreted as, medical advice, professional diagnosis, or medical opinion and should not be relied on in any such regard.

The Information provided through the My CancerIQ Website is not a substitute for medical services. You should not use the Information in place of a consultation with your physician or other healthcare provider. Do not act or rely upon the Information without seeking the advice of a physician or other healthcare provider. Always consult with your physician or other qualified health care provider before embarking on a new treatment, diet or fitness program. Never disregard professional medical advice or delay in seeking it because of something you have read on the My CancerIQ Website.

The presentation of the Information on the My CancerIQ Website does not establish a physician-patient relationship between you and Ontario Health.

Protecting your Privacy

You and Ontario Health (by offering you access to the My CancerIQ Website) acknowledge that certain information provided by you to Ontario Health or disclosed to you by Ontario Health pursuant to your use of the My CancerIQ Website may constitute “personal information” as that term is defined in s. 2(1) of the Ontario Freedom of Information and Protection of Privacy Act (“FIPPA”) as amended, and its general regulation (“FIPPA Regulation”). You acknowledge that Ontario Health, as an Institution under FIPPA, has the legal authority to collect such personal information from you in accordance with s. 38(2) of FIPPA and s. 6(b)(v) of the Connecting Care Act, and that Ontario Health may use and disclose such personal information for the purpose(s) listed on the Website in respect of each applicable record containing personal information, as discussed in further detail on the pages of the My CancerIQ Website in which Ontario Health collects such personal information from you (e.g., an email address collected for the purpose of notifying you about updates to the My CancerIQ Website).

In accordance with s. 5(1) of the FIPPA Regulation, you agree that certain records containing personal information which Ontario Health collects from you will not be retained by Ontario Health, but instead will be securely destroyed by Ontario Health once they are no longer necessary to facilitate your use of the My CancerIQ Website, as discussed in further detail on the pages of the My CancerIQ Website in which Ontario Health collects such personal information from you (e.g., an email address collected solely for the purpose of sending you an electronic copy of a cancer risk assessment report will be securely destroyed once the report has been sent).

The My CancerIQ Website offers you the option to send an electronic version of your cancer risk assessment report by email. You acknowledge that Ontario Health has provided you:

the opportunity to protect the report with secure encryption (the default option for sending the email); and

reasonable notice of the risks associated with not encrypting the report, which may contain personal information.

You acknowledge that once you receive a cancer risk assessment report from Ontario Health in any format (e.g., a printed copy of a cancer risk assessment report, or an electronic version of the report saved to your computer), it is your responsibility to protect the confidentiality of any personal information contained in the report. In particular, it is your responsibility to:

store the report in a secure location (e.g., a locked cabinet, or an encrypted mobile device to which only you have access); and

destroy the report when you no longer need it (e.g., by shredding a printed copy or permanently deleting an electronic version).

You agree that if you provide your email address to Ontario Health through your use of the My CancerIQ Website, Ontario Health may share your email address with its email service providers:

  • The Rocket Science Group, LLC d/b/a MailChimp (“MailChimp”), in accordance with MailChimp’s Terms of Use and Privacy Policy for its email service, Mandrill®, as set out on MailChimp’s website for Mandrill®, www.mandrill.com;
  • Amazon Web Services, Inc., in accordance with AWS’s Terms of Use and Privacy Policy for its email service, Amazon SES, as set out on Amazon Web Services’ website for SES, https://aws.amazon.com/ses/

You acknowledge and agree that the information you provide as part of the feedback survey on My CancerIQ Website will be subject to SurveyMonkey’s applicable privacy policies, available at https://www.surveymonkey.com/mp/policy/privacy-policy/.

Third Party Resources

On or through your use of the My CancerIQ Website, you may have the opportunity to access other websites or services (“Third Party Resources”) through resources, features or tools offered on the My CancerIQ Website for your convenience.

You acknowledge and agree that your use or access of any Third Party Resources is at your own risk, and you shall not make any claim against Ontario Health arising out of your use or access of any such Third Party Resources.

Ontario Health does not sponsor or endorse any Third Party Resources or the services, products, policies or practices relating to such Third Party Resources.

You acknowledge and agree that Ontario Health shall not be responsible for the services, products, policies or practices of Third Party Resources.

Limitation of Liability

WHILE CARE HAS BEEN TAKEN IN THE PREPARATION OF THE INFORMATION CONTAINED IN THE My CancerIQ WEBSITE, SUCH INFORMATION IS OBTAINED FROM A NUMBER OF SOURCES AND IS PROVIDED WITHOUT CHARGE. ANY SUCH INFORMATION IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO: QUALITY; ACCURACY; COMPLETENESS; LEGALITY; CURRENCY; RELIABILITY; EFFICACY, OR FITNESS FOR A PARTICULAR PURPOSE; UNINTERRUPTED ACCESS TO THIS WEBSITE; ERROR-FREE OPERATION OF THIS WEBSITE; AND THE ABSENCE OF COMPUTER VIRUSES AND OTHER HARMFUL COMPONENTS OR CORRUPTED DATA OR INFORMATION ON THIS WEBSITE.

Ontario Health AND ITS CONTENT PROVIDERS SHALL HAVE NO LIABILITY, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL, CONTINGENT, SPECIAL OR INCIDENTAL, RELATED TO OR ARISING FROM THE INFORMATION ON THIS WEBSITE OR THE USE THEREOF, WHETHER BASED ON BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE), INCLUDING INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, STRICT LIABILITY, BREACH OF WARRANTY, FAILURE OF ESSENTIAL PURPOSE, FUNDAMENTAL BREACH, BREACH OF A FUNDAMENTAL TERM OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Ontario Health WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY CAUSED BY, INCLUDING BUT NOT LIMITED TO, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE. Ontario Health WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY, INCLUDING BUT NOT LIMITED TO, SPECIAL OR CONSEQUENTIAL DAMAGES, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS WEBSITE, EVEN IF Ontario Health HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ANYONE USING THE INFORMATION DOES SO AT HIS OR HER OWN RISK, AND BY USING SUCH INFORMATION AGREES TO INDEMNIFY Ontario Health AND ITS CONTENT PROVIDERS FROM ANY AND ALL LIABILITY, LOSS, INJURY, DAMAGES, COSTS AND EXPENSES (INCLUDING LEGAL FEES AND EXPENSES) ARISING FROM SUCH PERSON'S USE OF THE INFORMATION ON THIS WEBSITE.

Permissible Use of Website

The My CancerIQ Website and the materials contained therein may be used for lawful purposes only.

Materials from the My CancerIQ Website may not be copied or distributed, or republished, uploaded, posted, decompiled, or transmitted in any way, without the prior written consent of Ontario Health, except that you may download one copy of the materials on one computer for your personal, non-commercial home or archival use only, provided you do not delete or change any copyright, trademark, or other proprietary notices contained therein.

You agree to comply with all applicable laws and regulations governing the use of the My CancerIQ Website.

Evidence of the possible use of the My CancerIQ Website for illegal purposes will be provided to law enforcement authorities.

Copyright and Trademarks

The material contained on the My CancerIQ Website is protected by Canadian and other national and international copyright, trademark and other laws.

Ontario Health retains all copyright, trademark and all other rights in all material contained on the My CancerIQ Website, including all text and graphic images. No portion of this material may be used or reproduced, other than for personal use, or distributed, transmitted or "mirrored" in any form, or by any means, without the prior written permission of Ontario Health.

Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this website may constitute trade names, registered or unregistered trademarks or service marks ("Trademarks") of Ontario Health or of third parties that are used under license. The display of Trademarks on the My CancerIQ Website does not imply the grant of any license to any other party.

Other than as expressly permitted herein or by written agreement of Ontario Health, your use of any of the Trademarks that appear on this website is prohibited. You are advised that Ontario Health will enforce its intellectual property rights to the fullest extent of the law, which may result in civil and/or criminal penalties.

Site Usage and Security

To monitor site usage and improve the quality of the My CancerIQ Website, Ontario Health gathers information about the use of the My CancerIQ Website with industry-standard website analytic software to track the number of users who visit the My CancerIQ Website and to track the number of views of particular pages, as well as to track other general statistics about the use of the website. Ontario Health does not track specific answers to questions contained in the My CancerIQ Website’s cancer risk assessment reports other than questions relating to “sex” and “age”. Ontario Health makes no effort to link any such tracked information to individuals.

Ontario Health employs safeguards to secure the information contained on and collected through the My CancerIQ Website, including your personal information. Ontario Health secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Personal information is protected when transmitted across insecure connections.

For site security purposes, Ontario Health uses software programs and analytic tools to monitor network traffic that identifies unauthorized attempts to upload or change information, or otherwise cause damage.

Ontario Health uses "cookies." A cookie is a set of data that is placed into the browser's application folder on your computer. The purpose of using cookies is to support the delivery of the My CancerIQ services to you.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario, and you irrevocably attorn to the non-exclusive jurisdiction of the courts of Ontario.

Jurisdiction

Ontario Health controls and operates the My CancerIQ Website from its offices in Toronto, Ontario, Canada. Ontario Health makes no representation that materials on this website are appropriate or available for use in other jurisdictions. Anyone accessing this website from other jurisdictions assumes sole responsibility for compliance with local laws.

Miscellaneous

These Terms and Conditions constitute the entire agreement between Ontario Health and you pertaining to your use of the My CancerIQ Website. Should any provisions of the Terms and Conditions be determined to be invalid or unenforceable under any law, rule or regulation, that determination will not affect the validity or enforceability of any other provisions of these Terms and Conditions.

If you breach any provision of these Terms and Conditions or you engage in any fraudulent, abusive or otherwise illegal activity, Ontario Health may, in its sole discretion, restrict your access to the My CancerIQ Website without notice to you and without liability to you.

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Disclaimer

Information provided on the My CancerIQ website is intended for informational purposes only. It is not intended as, and therefore should not be interpreted as, medical advice, professional diagnosis, or medical opinion and should not be relied on in any such regard. The information provided through the My CancerIQ website is not a substitute for medical services. Do not act or rely upon this information without seeking the advice of a physician or other healthcare provider. Never disregard professional medical advice or delay in seeking it because of something you have read on the My CancerIQ website.

Please refer to the My CancerIQ Terms and Conditions of Use for more information on the limitations of this website and the rules governing your use of it.


My CancerIQ is a registered trademark of Ontario Health.

Last Modified: Mar. 16, 2026

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